Welcome, glad your here!
Would you like to know about our shop, our experience and us, read
I went to work for IBM in 1956, right out of High school.
At 17, I was an IBM Customer Engineer Apprentice. I was with IBM 14 years;
final position 3rd shift manager. Spent 4 or 5 years,
ether attending or teaching IBM classes. Finished college
in 1969, at Calif-State, Dominguez
Hills, doing all but the last 18 mo. at night school.
Kayron was a graduate of Nashville
Business College in Tenn. When we met, She was
the Adm. Assistant to the VP of Data Processing, at City Natl Bank,
Beverly Hills CA. She had been promoted from Sr. keypunch operator. For
our younger audience, a keypunch was an earlier device which punched holes in a
3.5 x 7.5 inch card. It was used as input to the computer. Read
When we met, I was a Tech Specialist with IBM.
We have been married now, for 46 years. And our business has been right here in the Atlanta
area, for 28 of those years. We think we make a pretty good team. We believe
"ACRS" is the oldest independent
Computer Repair Shoppe in both the City and State. We started years before the Yellow Pages even had a
heading - for Computer Repair.
The name: A Computer Repair Service differentiated
our primary business - repair, from the computer
franchises who were, at time selling about 20 individual brands
of personal computers and almost as many operating systems; and who, in many cases,
needed to send the system back to the manufacturer for even a minor
repair! Two of those companies were IBM with their original "pc"
and Apple with the "Apple 2", the others have disappeared from the
market, even my old company, IBM has sold their entire product line
to a Chinese company named Lenovo.
When we got Our second phone line, we used the same address
and used another name, Computer
Repair Shoppe So you can always find us easily in the White Pages.
Then and now, What a huge difference!
Now 50+ years later, things have really changed. Or have they? Our observation is:
that computers are now a whole lot faster, and smaller. Programs more
sophisticated, requiring massive amounts of hard drive space, and huge amounts of memory (ram).
Compare today with: 1965, when as a Senior Field Engineer, I installed the
first IBM, online
multi-branch banking system. It had only 48k of random access
memory (ram), which was called Core Storage. It was physically the size
if a "cement block"; It was constructed of 48k X 9 tiny ferrite
beads, shaped like donuts, with six sensing wires running through each bead.
With only 48k, it needed programming efficiency, which was achieved, using "machine
that language, a single character contained a whole, or even multiple
program operations. Not exactly your typical Windows application. By
the way, 48k was huge by 1965 standards, and the MUX or Transmission
Multiplexer, (a very big, 6'x8'x4', glorified router) had another 48k. It
serviced the remote terminals. We ran six branches using 50 baud telephone
lines. Today, dial-up modems run at 57,000 baud, and you know how much faster your DSL is. Our 10 disk
drives were the size of washing
machines, all 10 of them could not store 100k.
Our mass storage, was six, 6 foot tape drives with 12 inch reels.
But now, as then; we still work in bits and bytes, we still contend
with system lockups and breakdowns. We still have to trouble shoot whether the
problem is HARDWARE or SOFTWARE. Its funny
THE MORE THINGS CHANGE: THE MORE THEY SEEM TO STAY THE SAME
1st teleprocessing experience was at the ripe old age of 19. Again it was a
first for IBM. A Process Sampling System which would become a fully
operational Process Control System and run the Catalytic Cracking process at
Standard oil in El Segundo Calif. Basically it refined crude oil into
gasoline, which as I recall, sold for 15 to 20 cents per gal.
Today its all about the INTERNET,
With its brand new vocabulary: E-mail, Spam, Surfing (not like when I was 20, on
a surfboard), Viruses (no doctor can cure), Adware (that gives you
messages - and is filled with scams, and Scamware), Spyware (that installs
to steal your bank and credit card information, and/or passwords), Hijackers (that take you to a site you
did not want, some of which may shock your old maid aunt). Trojans (named
for the wooden horse which held hidden solders, intent on doing harm to the ancient City
of Troy). In general Viruses, Adware
and Spyware (VAS) removal, account
for about 50% - 60% of our business. Has your machine slowed down? Are you
unable or barely able to get on-line. Are you getting strange messages?
Have you received a messages, that claims, "you have viruses: and tells you
to-CLICK HERE TO FIX"
DO NOT CLICK THERE UNDER ANY CIRCUMSTANCE. Do you have a Blue Screen, and can not
Does your system boot into Windows and then shut down and reboots. These are only a sampling of what
Viruses, Adware & Spyware can, and will, do to you.
There are many thousand of these pesky malicious programs, and they effectively have only one goal:
to do you harm!
The problem, we as technicians have, is that a hardware failure can also give any of the many
symptoms we have just described. - With that in mind: 1st, we hope you trust your technician. 2nd,
hope you will chose Kayron & Dave at A COMPUTER REPAIR
SERVICE to be your technicians.
Reach us at: (770) 578-1312
from 8:00am to 10:00pm EST
Address: 1751 Lower Roswell Rd NE Marietta, GA 30068
Note: Watch your GPS or on-line map, if
it want to take into downtown Atlanta, (it is
wrong) Call us! It only happens sometimes and were not sure yet why.